In light of the current COVID-19 crisis, Australians of all ages are advised to stay at home, practise social distancing, and always wash hands. While these restrictions may be relaxed over the next couple of months, The risks are higher for older people and those with some pre-existing medical conditions. The Department of Health has put together a dedicated CoronaVirus resource which can be accessed here. It includes a range of measures to keep you and your loved one safe in these strange times

In recent times, a new organisation has been formed to assist with some of the other financial pressures being faced by many sections of the community, Pension Services has been created particularly to help with the sometimes very daunting process of dealing with CentreLink.

Pension Services has been set up to work with people anywhere in Australia; we can work remotely to help you in your own home or office using the technology tools of your choice be it Zoom,  Skype, Facetime or Facebook Messenger, we will ensure you have someone to chat to, and not have to manage your Centrelink claim on your own. 

What does this mean for age pension and other benefit applications?

COVID-19 has forced the closure of many businesses and offices and Centrelink as an essential government service and must still accept age pension applications. Due to the demand however for JobSeeker payments and the like, the call for Centrelink support has been huge, as we have seen in the media with exceptionally long queues outside their offices. Similarly,  Centrelink call centres are extremely busy because of the huge volume of inquiries they’re receiving. Almost everyone has heard cases of friends and relatives waiting in excess of two hours to get through to them.

The normal process for Age Pension applications can require multiple visits to Centrelink offices and long waits in queues, and in light of COVID-19, Centrelink has encouraged applicants to go online as the easiest and safest way to make and manage pension claims.  

Pension Services offers a personalised solution which provides a terrific alternative right now. Apply for your age pension or other benefit through us, and we will handle all the paperwork for you, we will follow up your application right through, and you will only need to attend a Centrelink office ONCE.  

Let us take the hassle and stress out of your claim, contact us by email or phone on 1300 025 521 to find out if you are eligible